How To Return An Item
Wrong size? Ordered incorrectly? Item defective? Something else not right? We know. Returning an item can be a pain in the you know what! To try and make the process as hassle free as possible, we...
View ArticleCurrency
Are the prices displayed in US Dollars or Australian Dollars? All prices displayed on our website are listed in Australian Dollars (AUD). The post Currency appeared first on vet-n-pet DIRECT Help Centre.
View ArticleChange Password?
Can I change the password on my account? Yes you can change your password on your account. Please follow the following steps. Click on My Account at the top right hand corner of your screen. Then click...
View ArticleHow to place an order online
How do I place an online order with your company? Placing an order with vet-n-pet DIRECT is simple. Simply use the category headings at the top of our shopping pages to locate the product/s you are...
View ArticleRemoving an item or changing quantity in cart
How do I remove an item from my cart or edit quantities? Go to the top right hand side of the screen and click on “View Cart” then this will bring up the entire contents of the cart. To remove an item...
View ArticleCelebrating 10 Years Of Business
On the 21st of July 2015 vet-n-pet DIRECT proudly announced their 10 year anniversary. As one of the pioneers in the pet and veterinary supplies category on the Internet, they have continued to remain...
View ArticleBusiness Registration Details – ABN & ACN
vet-n-pet DIRECT proud to be a family owned, Australian registered company. Our registration numbers are as follows ABN: 76 851 238 708 ACN: 120 299 916 For any other contact information such as...
View ArticlePhone Numbers, Warehouse Address, Operating Hours
Customer Service Hours:Monday – Friday 8am – 4pm (AEST)(closed public holidays) Warehouse Order Collection Hours:Monday – Friday 8.30am-3.30pm (AEST)(please wait for us to call you to advise when your...
View ArticleShipping Information for International Customers
Our shipping rates are detailed below. However, for a quick way to see what it will cost to ship your order, simply add the item/s you are interested to your shopping cart. Then click on View Cart and...
View ArticleShipping Information for Australian Orders
Shipping Information for Australian Orders. Free Shipping is available to most major metro areas within Australia for orders over $99 but weight limits apply which vary by area. For orders that don’t...
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